Office Policies

 

Cancellation/No Show Policy:

 

  • There is a 24 hour no show/same day cancellation policy for office visits. A $50 charge will be added to your account. Prior to scheduling the next visit, this fee will need to be paid.​

  • There is a 24 hour cancellation policy on EMG procedures due to the one hour slot that is set aside for your visit. A $100 fee will be placed on your account and will be due prior to the start of your rescheduled EMG.

  • There is a 24 hour cancellation/no show fee of $200 for surgeries/procedures.

 

Refill Policy:

 

  • Refill requests need to be sent through your portal account or call 972-355-9038.

  • All controlled substances require a face to face office visit at each refill unless prearranged with your provider.​​

  • Under no circumstances will refill of medications of any kind occur after business hours.

  • Routine prescriptions will require follow up visits every three to six months.

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4370 Medical Arts Dr.

Suite 205

Flower Mound, TX 75028

972-355-9038